Refund policy

Because every Stand Up To 47 product is made to order, we do not accept returns or exchanges for buyer’s remorse, an incorrect size or color selection, or a change of mind.

Damaged, misprinted, defective, or incorrect items

Contact us within 30 days after receiving your order if an item arrives damaged, misprinted, defective, or different from what you ordered. Include your order number, a description of the problem, and clear photographs showing the issue. When the problem is confirmed as a production or fulfillment error, we will arrange a replacement or refund at no additional cost.

Packages lost in transit

Contact us no later than 30 days after the estimated delivery date if tracking indicates that your package may be lost. We will investigate the shipment and, when the carrier or fulfillment provider confirms the loss, arrange an appropriate replacement or refund.

Wrong or incomplete addresses and unclaimed shipments

Please review your shipping address carefully before submitting an order. If a package is returned because the address supplied was incorrect or incomplete, or because the shipment was unclaimed, the customer is responsible for any additional shipping cost required to resend it.

Do not mail a product back without contacting us first. Returns sent without authorization may not be recoverable or refundable.

Order changes and cancellations

Contact us immediately if you need to change or cancel an order. Because production begins quickly, changes and cancellations cannot be guaranteed after an order enters production.

Approved refunds

Approved refunds are issued to the original payment method. Your bank or card provider may require additional time to post the credit after it has been processed.

Nothing in this policy limits rights that cannot be excluded under applicable consumer-protection law.

To report a problem or ask a return question, use our contact form at https://standupto47.com/pages/contact.